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Published on 07.21.09 by Brent Trahan

HomeGroup Troubleshooting

Here are a few common HomeGroup problems and how to get them fixed.

Why can’t I access my HomeGroup?

There are several reasons why you can’t access your HomeGroup. Here are the most popular reasons for not being able to connect to your HomeGroup.

If none of these troubleshooting tips work, try restarting your computer, or leave and then re-join the HomeGroup.

Why can’t I create a HomeGroup?

  • A HomeGroup might already exist on the network. You can only have one HomeGroup on a network. Try joining the existing HomeGroup.
  • Your are running Windows 7 Home Basic edition. HomeGroups can’t be created using Windows 7 Home Basic.
  • Your computer might not be connected to the network the HomeGroup is on. Make sure the computer has network/Internet access. Try having Windows 7 troubleshoot the Internet connection for you.
  • Your network location might not be set to Home. Learn how to check and change your network location if needed.
  • The computer is on a Domain network. Contact your network administrator.
  • Required services might not be running. Check and see if the Peer Networking Grouping and Home Group Provider services are running.

Why can’t I print to a printer in my HomeGroup?

  • Check to see if the printer is turned on. If it’s on, try restarting it.
  • If the printer is connected to and shared by a computer, make sure the computer is turned on.
  • The member of the HomeGroup stopped sharing the printer.
  • Network Discovery might be turned off. Learn how to turn Network Discovery back on.
  • An incorrect printer driver is installed. Check the printer’s manufacturer website for updated drivers.
  • Your computer might not be connected to the network the HomeGroup is on. Make sure the computer has network/Internet access. Try having Windows 7 troubleshoot the Internet connection for you.

Still need help? Ask your computer question now.

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One Response to “HomeGroup Troubleshooting”

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  1. Noam says:

    There are good instructions here as well:
    http://windows.microsoft.com/en-us/windows7/Why-can-t-I-join-a-homegroup

    The one that helped me had to do with two services that were stopped on a domain joined machine. Starting the services solved the problem instantly.

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