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Published on 02.03.10 by Brent Trahan

Troubleshooting a Stop 0xC2 or BAD_POOL_CALLER

Learn how to troubleshoot the Stop 0xC2 or BAD_POOL_CALLER Stop Error (BSOD) in Windows 7.

What caused the error?

The Stop 0xC2 message is typically caused by a faulty driver.

How do I fix it?

  • If you recently updated or installed a driver, try rolling the driver back or uninstalling it.
  • This error can be caused by a failing hardware device.  Try removing one piece of hardware at a time and see if the 0xC2 message happens.  Once you pinpoint what hardware device is causing the problem, replace it.
  • If this error occurs while upgrading to Windows 7, try uninstalling any antivirus software and remove all unnecessary hardware devices from the computer before attempting to upgrade to Windows 7.

Still need help? Ask your computer question now.

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